Do I need to install anything to use an iTach system?
No. Every system runs online at its own address, for example edu.itach.net. Your team logs in from any computer, tablet or phone with internet access.
Can I try a system before buying?
Yes. Request a demo and we will walk you through the system live. We can also give your team a trial login to a demo account with sample data.
Do the systems accept M-Pesa?
Yes. Our systems support M-Pesa STK push prompts to PayBill, Till and Pochi la Biashara, with automatic receipting.
What happens to my data if something goes wrong?
Every system has a backup portal. It backs up your files and database, can restore with one click, and emails backups to your backup address daily, weekly or monthly.
Can the system be set up on our own domain?
Yes. We can run your system on your own address, such as portal.yourschool.ac.ke, while we host and maintain it.
Do you train our staff?
Yes. Setup includes configuring your account, loading your existing data and training your staff. We also offer ongoing remote support.
Where are you located?
Our office is in Sparki, Mombasa. We serve clients across the Kenyan coast and countrywide, on site and remotely.
How much does a system cost?
Pricing depends on the system, number of users and branches. We give honest quotes with no hidden fees. Request a quote and we will reply within 24 hours.